Smart Video-Porter
Free returns on all eligible orders
You have 14 days to request a return. All sale items are final sale.
The BigBuy Home Smart Video Doorphone is an advanced connected doorbell kit designed to enhance home security and convenience through wireless technology and Wi-Fi connectivity. With compact dimensions of 7 x 5 x 14 cm, this device integrates essential features such as two-way audio, allowing clear and direct communication between the visitor and the user, enabling interaction without needing to answer the door. It also includes an 8 GB SD card for storing records and events, useful for reviewing visits or unexpected situations. Its compatibility with voice assistants like Google Home and Alexa adds an extra level of smart home integration, allowing control of the doorbell by voice commands and coordination with other smart devices. The photo alert function on the smartphone provides not only immediate notification but also visual information, improving remote monitoring and response capability. This wireless video doorphone offers a practical technological solution for those seeking to strengthen entryway surveillance with smart devices, combining ease of use, integration with modern systems, and a balanced set of essential features. In summary, the BigBuy Home LINK2HOME Smart Video Doorphone is a functional device aimed at providing security and efficient communication in a compact, connected format.
- Approx. dimensions: 7 x 5 x 14 cm
General Product Safety Regulations (GPSR) information:
BigBuy SL
Calle de Valencia, 5, Valencia, Spain, 46016
46016 - Valencia
+34960619368
hello@bigbuy.eu
https://www.bigbuy.eu
Shipping information
1. Shipping Area
We currently ship within the European Union (EU).
Our products are sourced from both European and international partner warehouses, including locations within the EU (e.g., Italy and Spain) as well as China.
2. Shipping Costs
Shipping is free for orders over €100.
Depending on the country and delivery location, the applicable shipping costs will be displayed after entering the delivery address at checkout.
Shipping fees include packaging and handling.
3. Delivery Time
The estimated delivery timeframe will be displayed based on your location after entering your delivery address at checkout.
Please note that delivery times may vary depending on the shipping origin (EU or international warehouse) and item availability.
Deliveries are not made on weekends or public holidays.
4. Tracking
Once your order has been shipped, you will receive a shipping confirmation by email, including a tracking link.
5. Partial Deliveries
If your order includes multiple items, they may be shipped separately depending on availability. No additional shipping costs will be charged.
6. Undeliverable Parcels
If a parcel cannot be delivered due to incorrect address details or failed delivery attempts, we reserve the right to retain the original shipping fee.
7. Customs & Import Duties
For orders shipped from outside the European Union, import duties, taxes, or customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Returns & warranty
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@trendbazaar.eu. Please note that returns must be sent to the return address provided by us, as stated on the return label.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@trendbazaar.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@trendbazaar.eu.
